Call Center Outsourcing Services

It is true that now day’s employees are not working for salary because they want to relaxation in job. Most youngsters do not like joining the business process outsourcing (BPO) due to stress and health issue. BPO employees are quitting BPO job’s to get rid of the stress and strain at work place. Employees do not quit due to salary issues alone. They are least bother about the salary. All the companies are giving good salary.

Now companies are providing good services to fresher and experienced employees with openings with good salary. But preference of the employees now goes to the office where they should have some fun and entrainment for getting relaxation.

In fact, stress and health weren’t even among the ‘top three’ factors for leaving a company.Union Health Minister A Ramadoss recently called for a “health policy for the tech sector”, stating: “(BPO employees) have a sedentary lifestyle. They smoke, go for late-night parties, and even take drugs. Some get heart attacks in their mid-20s”.

Employees are facing stress problem in BPO due to that their health is down. If customers are not getting comfort and the full relaxation in BPO companies then they quit the company. The good part is that if the industry is aware to checking indoor air quality to testing food in labs then it will be really.
Employees of Indian BPO firms, on the other hand, were overall content with their jobs in 2007, states the survey. They were satisfied with the job content, work culture, training, and appraisal.

However, it added that they were not satisfied with the image they were stuck with, and least satisfied with their salaries. The average salary hike in the BPO industry grew by 14.8 per cent only in 2007 as compared to an increase of 17.2 per cent last year.

The direct outcome of the fall in salary hike is the increase in attrition rates. The attrition rate went up to 20 per cent from 18 per cent in 2006.
Hyderabad-based Brigade, for instance, appointed a chief fun officer to look into ways of ensuring low employee stress levels and keeping them highly motivated.
The survey also revealed that while large firms ranked better in parameters like work culture and image, niche companies were better in terms of salary and job content.

Now days all call center are providing the best service to employee to give them comfort and the satisfaction in job. The stress level is really sometimes very high but the companies are also focusing to reduce the stress on employees.

• 
• 
• 
• 
•